Built-in Applications and Features

In addition to offering a suite of essential skills training activities, the Skills in Action portal includes a platform that delivers a personalized learning experience tailored to workers’ current needs and companies’ performance goals.

This platform includes two key applications:

  • Learner, and
  • Manager.
Learner Application

Connecting to the portal and accessing training activities

Using the Learner application, workers can connect to the portal, review their training plans and access various assessments and employer-assigned training activities.

In addition to providing a visual representation of learners’ progress, the application displays the details of current and future activities, including a link to the training, the schedule and the start/end dates.

Communicating with the coach

This feature enables learners to communicate with their coach and obtain the support they need to move ahead with their training plan.

Rewards and Recognition

This feature also includes a system for rewarding and recognizing learner progress and achievements. For example, it highlights skills mastered, workshops and training modules completed, as well as learners’ commitment to their training plans.

Manager Application

The Manager application helps companies to assess workers’ needs, as well as to assign and manage training activities, track progress and measure the impact of workers’ learning on performance indicators.

The Manager application includes three key management tools:

  • Performance
  • Talent
  • Training.
Training Tool ( This tool will be tested during the workplace pilot. )

Planning Essential Skills Training Activities

This feature facilitates the planning of EST in the workplace. Companies can assign workshops and training modules to workers based on essential skills levels and needs.

Individual and customized training plans can be created for each worker. Training activities can also be assigned per occupation for groups of workers.

Companies may opt to assign training activities based either on their assessments of EST needs or on the results of workers’ essential skills assessments (indicators/PIAAC).

Tracking Progress

This feature allows companies to track the progress of each learner or group of learners by showing which training activities have been completed and which have yet to be completed. Accomplishments, skills mastered, commitment, total training hours, learner satisfaction, etc. can all be measured.


Talent Tool ( This tool will not be tested during the workplace pilot. )

Essential Skills Profiles

This feature indicates how industry workers use each of the key essential skills to perform their tasks. Based on the National Occupational Classification system, it includes over 100 job titles in Canada’s manufacturing sector.

Assessing Workers’ Essential Skills

This feature enables companies to assess and better understand their workers’ essential skill levels. There are two options: short assessments (informal) or more specific assessments (PIAAC).

Essential Skills Indicator: This simple tool provides a better understanding of essential skills levels. It includes a series of brief questionnaires designed to shed light on strengths and identify areas for improvement, making it useful for planning training activities and employee career development.

Assessment of Adult Competencies (PIAAC): The Assessment of Adult Competencies is an international study conducted in over 40 countries. It measures cognitive abilities and workplace skills deemed not only necessary for individuals to function successfully in society but also for economic prosperity. This test measures adult literacy, numeracy and problem solving in technological settings.

Essential Skills Matrix

This feature links workers’ essential skill levels to companies’ organizational needs. The matrix illustrates the gap between workers’ essential skills and those actually required to perform certain tasks, based on occupation type. Proactive recommendations are made regarding workshops or learning modules that workers may need to complete in order to better meet job requirements.


Performance Tool ( This tool will not be tested during the workplace pilot. )

Assessing Organizational Needs

This feature provides a framework for conducting basic assessments of needs for essential workplace skills.

Such assessments help companies to determine whether there are any essential skills gaps impacting business performance and to identify skills that could be targeted for further development.

Monitoring Performance

This feature enables companies to monitor various types of business performance metrics/indicators.


Coach in the Workplace

The “Workplace Coach” program is an important component of the training model offered by the Skills in Action portal. It is dedicated to making Canadian manufacturing companies more independent when planning and managing their workplace training. The Workplace Coach plays a key role in supporting the autonomy and success of the workers throughout their training.

 Purpose of Program

The workplace Coaches’ mission is to support the autonomy and the success of the learner workers who take part in essential skill training in the “Skills in Action portal.”

 Workplace Coach Guide

The portal offers a Workplace Coach Guide presenting the tools and guidelines that will facilitate the planning and organization of the workplace coach intervention with the Skills in Action portal in order to upgrade the skills of manufacturing

company workers.

 Coach Training 

To help the coach integrate these skills, we’ve developed a training for the Coach based on the content of the guide. This training presents, in abridged and interactive fashion, the different concepts discussed in each of the coaching levels in the guide.

 Workplace Coach Online Section & Tools

The portal includes a Coach section including the guide and tool for the Coach to put in place the program.